Publisher Name

:

PT Bank China Construction Bank Indonesia Tbk

Product Name

:

ATM CCB Indonesia

Product Type

:

ATM  (Automated Teller Machine)

Target Customer

:

Individual Customers

Product Description

:

Card-Based Payment Instrument Service (APMK) for Individual Customers located at CCB Indonesia Branch offices or other Bank ATMs that are members of the ATM Prima network and/or ALTO network.

ATM (Automated Teller Machine) facility is one of the banking services that is currently widely used by customers to make transactions, while public facilities that can be done using ATM cards are :

• Cash Withdrawal Transactions
• Interbank Transfer Transactions
• Bookkeeping Transactions
• PIN change
• Check Balance Information
• Payments
• Purchase/Purchase Transaction (Debit)

Access to 24-hour Banking Services

CCB Indonesia ATM Card allows Customers to perform banking transactions such as cash withdrawals, fund transfers, balance checks and account mutations 24 hours at CCB Indonesia ATMs and other Bank ATMs that are members of the ATM Prima network and / or ALTO ATMs.

Real Time Online

Transactions with CCB Indonesia ATM cards are real time online, so all transactions are directly recorded in the Bank's system at the same time.

Ease of Bill Paymenthan

One of the features of CCB Indonesia ATM cards is that customers can make bill payments, such as telecom bills, electricity token purchases, etc.

• There is an operational risk in the form of an CCB Indonesia ATM that cannot be used. However, the Customer's can still making transactions at branch or making transactions at other Bank ATMs in the Prima and ALTO networks.
• There is a risk that the Customer's transaction will not succeed or fail, so the Customer must report the transaction to the e-Channel Operation Help Desk at (021) 5663809 - (021) 5668292.
• Risks related to ATM transaction security related to maintaining Personal Identification Number (PIN) from being given to other parties.
• Risk of skimming at ATMs whose location allows other parties to modify the mouth of the ATM.

• Fill out and sign the account opening form and all standard account opening documents (for new customers).
• Fill out and sign the e-Channel Service Application Form.
• Relationship between ATM Card and Customer account :
• ATM card issued can only be linked to an account in 1 (one) CIF.
• In the Bank CCB Indonesia system in the Card Management application, 1 (one) ATM Card is linked to 1 (one) account number but can also be 1 (one) ATM card connected to several account numbers as long as it is in 1 (one) CIF (according to the Customer's request).
• One CIF may have more than 1 (one) ATM card number.
• Questions about ATM and ATM or Debit card services can be submitted to the e-Channel Operation Help Desk (021) 5663809 - (021) 5668292 or can be submitted to the Branch office when you first open internet banking services.

PT Bank China Construction Bank Indonesia Tbk is licensed and supervised by the Financial Services Authority.