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Last updates: 13/11/2024 13:15:59
Currency Buy Sell
USD 15,675.00 15,885.00
EUR 16,674.00 16,874.00
GBP 20,032.00 20,232.00
AUD 10,214.00 10,414.00
CNH 2,090.00 2,270.00
JPY 101.04 103.04
SGD 11,698.00 11,898.00
HKD 1,941.00 2,121.00
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18 Sep 2024
Best Performance Bank KBMI II Category

CCB Indonesia received "Best Performance Bank KBMI II category" award from Bisnis Indonesia Daily on 18 September 2024

29 Aug 2024
The Excellent Performance Bank in 2023 (KBMI 2)

CCB Indonesia received "The Excellent Performance Bank in 2023 (KBMI 2), from Infobank magazine on 29 August 2024.

31 Jul 2024
Indonesia Best Bank 2024

CCB Indonesia received "Indonesia Best Bank 2024¡± for Strategies Implementation through business development, category KBMI 2 Private Foreign Banks¡¯ from Warta Ekonomi magazine on 31 July 2024.

20 Jun 2024
Top Bank Award 2024

CCB Indonesia has received the "Top Bank Award 2024 for KBMI 2 category" from The Iconomic on June 20, 2024 in Jakarta.

5 Mar 2024
GCG Award 2024

CCB Indonesia has received the Award "Indonesia Excellence Good Corporate Governance Awards 2024 - GCG Innovation for Better Implementation in Business Ethics and Sustainability" from "Warta Ekonomi" magazine on 5 March 2024.

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Verbal Complaints

Consumers can submit complaints verbally to Bank CCB Indonesia by contacting the Customer Relationship Officer (CRO) at any Bank CCB Indonesia Office via the telephone number provided or can contact the Bank's Call Center at number; 021-566 8292 or 566 3809.

The office address and telephone number that can be contacted are as stated on the Bank CCB Indonesia website in the "Branches" menu.

Consumer complaints submitted verbally will be handled and resolved within 5 (five) working days by Bank CCB Indonesia. In the event that a complaint submitted by a Consumer is estimated to require handling and resolution of more than 5 (five) working days, Bank CCB Indonesia officers will ask the Consumer to submit a written complaint.